Shipping and returns
More information on our shipping and delivery rates, and returns.
Delivery
- Orders of in-stock items will be shipped in 1-3 business days. This means in-stock items will be packaged and sent out in the post within 1-3 business days of your online order being placed.
- Orders of items that are not in-stock will be shipped once the item arrives from the supplier. Please see an item’s product page for shipping time estimates. They can range from 2-15 days.
Delivery times will vary depending on the location the package is being sent to (it will typically take 2-5 days to reach most locations within Australia.)
Readings makes every effort practical to ensure that delivery time-frames provided are accurate. However the delivery times stated for products on this site assume that the stock availability information provided by our suppliers is accurate and that delivery times are not adversely affected by unforeseen events.
Our stock data is updated on the website every day, but availability may change throughout the day for in-demand items. If you are visiting one of our shops for a specific item, please call the shop for the most current stock information. Prices are subject to change without notice.
Once items are lodged with Australia Post, MUP cannot be responsible for lost or delayed packages but will endeavour to track orders where possible. If delays are experienced please check in with your local Australia Post office and if your order hasn’t arrived after 3 weeks please contact us. For more information about deliveries visit Australia Post.
By placing an order online, you agree not to hold Readings liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.
Shipping
MUP delivers Australia-wide via Australia Post. Please visit Australia Post for global delivery estimates. www1.auspost.com.au/international. MUP does not accept cash or cheques for the payment of items online. MUP accepts no responsibility for the theft, loss or otherwise non-delivery of mailed cash or cheques.
- Australia, $7.5 flat rate;
- New Zealand: $13 flat rate
Please note, we do revise quotes for large orders. If we need to revise your international freight quote, we will contact once your order is placed.
Discounts
We offer Australian libraries and schools a 20% discount off full price books for online orders. To set up an account, head to our Schools and Libraries page and fill in the enquiry form. One of our staff will then be in touch.
Once your account is set up, you can log in and access your discount on all orders.
Bargain books and remainders
Bargain books (found on our bargains page) are made available at heavily discounted prices and although we strive to supply them in the best quality possible, they may occasionally be received in slightly less than mint condition.
More questions?
Get in touch.